GRADE is a leading provider of industrial heating and refrigeration systems, delivering advanced solutions that drive efficiency, safety, and sustainability. Our strong presence across the MENA region and beyond reflects our commitment to building lasting, sustainable partnerships. To further strengthen our Service department, we are seeking a Service Sales Engineer who will be reporting technically to the Service Manager (MENA) in the headquarters and administratively to the Country General Manager (KSA).
Your tasks
- Has commercial responsibility for (sales) relations for a given region, and will actively manage, maintain relations, and develop new relations (sales acquisition).
- Driving business growth and ensuring sales targets are achieved.
- Translates a customer request into a quotation.
- Prepare quotations and technical specifications in close collaboration with the service sales support.
- Consults relevant internal stakeholders, suppliers, subcontractors to ensure correct scope of work.
- Negotiation and finalization of the service contracts and quotations with the clients.
- Manage the sales pipeline and ensure timely closing and follow up of pending quotes.
- After receiving orders, collaborate with the service operations team to ensure seamless customer experience until completion of work.
- Responsible for the overall health of the customer accounts, ensuring clear communication regarding pending payments and other outstanding issues.
- Reports both formal and informal to Service Sales Manager regarding daily business in the assigned region.
Your profile
- Bachelor’s degree in mechanical (Industrial Refrigeration Engineering is an advantage)
- Minimum 3-5 years of experience in service sales activities within the Middle East.
- Customer / Sales oriented.
- Well versed in sales pipeline management.
- Good communication, self-presentation and negotiation skills.
- Well versed in Microsoft Office.
- Fluent in Arabic and English.
As part of our commitment to developing local talent, we welcome applications from Saudi nationals.
Additional information
Department: Service
Position type: Full-time employment
Location: Riyadh, KSA
Company: GRADE Contracting LLC
Contact: HR department, jobs@grade-group.com